Refund policy

Thank you for shopping with us! We take pride in the craftsmanship of each handmade item we create. Due to the unique nature of our products, we do not accept returns or exchanges unless the item is damaged or defective upon arrival.

Damaged or Defective Items:

If your item arrives damaged or defective:

• Please contact us within 7 days of delivery, providing a clear photo of the damage or defect.

• We will offer you a full refund or replacement at no additional cost, along with prepaid return shipping if necessary.

 

Gift Cards

Please note that gift cards are non-returnable and cannot be refunded or exchanged for cash or credit.

Why No Returns?

Handmade items are often made to order, and each piece is unique. For this reason, we are unable to accept returns for reasons other than damage or defect. We encourage you to carefully review the product descriptions, photos, and sizing information before making a purchase.

Important Notes:

• We inspect every item before shipping to ensure it is in perfect condition.

• Custom or personalized items are final sale and cannot be returned or exchanged.

• Shipping fees are non-refundable, except in cases where the item is damaged or defective.

Questions?

If you have any questions or concerns about your order before or after purchasing, please feel free to reach out to us. We are here to help!